Welcome to Paws & Claws Emporium: London's One-Stop Pet Shop
Discover Greater London's trusted destination for premium pet food, accessories, toys, sustainable products, and wellness solutions. We deliver everything a modern pet parent needs, from healthy diets to specialized habitats, in-store expertise, and interactive services—all under one roof in the heart of Mayfair.
Premium Dog Food
Freeze-dried, raw, and organic dog food options tailored to every life stage. Our nutrition experts provide guidance for sensitive diets and breed-specific requirements.
- • Grain-free and limited ingredient options
- • Puppy to senior formulations
- • Allergy-friendly alternatives
Cat Nutrition Excellence
Air-dried and raw cat food featuring high-protein formulas. Perfect for indoor cats, kittens, and cats with specific dietary sensitivities.
- • High-protein, low-carb formulas
- • Indoor cat specialized diets
- • Urinary health support
Small Animal & Bird Feed
Specialized nutrition for rabbits, hamsters, guinea pigs, and birds. Organic pellets, fresh seed mixes, and vitamin-enriched options available.
- • Species-specific formulations
- • Vitamin-enriched seed blends
- • Natural hay and bedding
Wellness & Grooming Essentials
Shop our wellness-focused grooming aisle, featuring clean label shampoos, eco-friendly grooming wipes, specialty brushes, and natural skin care products. We offer in-store guidance and gentle solutions for sensitive pets.
Self-Serve Dog Washing Stations
Professional-grade equipment with warm water, premium shampoos, and towels provided for your convenience.
Clean Label Grooming Products
Eco-friendly shampoos, conditioners, and grooming wipes free from harsh chemicals and artificial fragrances.
Sensitive Pet Solutions
Hypoallergenic grooming products and gentle brushes specifically designed for pets with sensitive skin.
Interactive Toys & Enrichment Products
Stimulate your pet's mind and keep them active with our innovative range of interactive toys, puzzles, enrichment feeders, and mentally engaging play products recommended for dogs, cats, birds, and small animals.
Mental Stimulation Solutions
Our carefully selected puzzle toys and enrichment feeders are designed to curb boredom and promote calm, happy pets. From treat-dispensing balls to complex problem-solving toys, we have options for every intelligence level.
Puzzle Feeders
Slow feeding solutions that challenge and engage during meal time.
Interactive Balls
Motion-activated and treat-dispensing balls for active play.
Brain Games
Multi-level puzzles that adapt to your pet's learning progress.
Sensory Toys
Textured and scented toys for sensory exploration and comfort.
Why Mental Enrichment Matters
Mental stimulation is just as important as physical exercise for your pet's wellbeing. Our enrichment products help reduce anxiety, prevent destructive behavior, and strengthen the bond between you and your pet through interactive play.
Reduces Anxiety
Mental challenges help calm anxious pets and build confidence.
Prevents Boredom
Engaging toys prevent destructive behavior caused by boredom.
Strengthens Bonds
Interactive play deepens the connection with your pet.
Sustainable & Eco-Friendly Pet Supplies
Choose from eco-conscious bedding, biodegradable toys, organic foods, and sustainable accessories for every pet. Our commitment to green retailing helps you reduce your pet's pawprint while providing safe, high-quality essentials.
Our Green Promise
Biodegradable Toys
Made from natural materials like hemp, jute, and organic cotton. Safe for pets and the environment when disposal time comes.
Organic Pet Foods
Sourced from sustainable farms with ethical practices. Free from pesticides, hormones, and artificial preservatives.
Sustainable Bedding
Recycled and renewable bedding materials that provide comfort while supporting environmental responsibility.
Join Our Green Pet Community
Every sustainable choice you make for your pet contributes to a healthier planet. We're here to make eco-friendly pet care accessible and affordable for all London pet families.
Custom & Personalized Pet Accessories
Delight your pet with unique, customizable collars, engraved ID tags, monogrammed pet beds, and tailor-fit apparel. Our team helps you create memorable, personalized products that express your pet's personality.
Custom Collars
Personalized leather and fabric collars with custom embroidery and hardware options.
Engraved ID Tags
Premium metal tags with laser engraving and fun shape options for safety and style.
Monogrammed Beds
Luxury pet beds with custom embroidery and size specifications for ultimate comfort.
Bespoke Apparel
Tailor-fit clothing and accessories designed for your pet's specific measurements and style.
The Personalization Process
Consultation
Discuss your vision, pet's needs, and safety requirements with our design team.
Design & Sizing
Create custom design mockups and take precise measurements for perfect fit.
Crafting
Expert artisans create your custom piece using premium materials and techniques.
Quality Check
Thorough quality inspection ensures your custom product meets our high standards.
Ready to create something special for your pet?
Start Custom OrderSmall Animal Habitats & Aquatic Solutions
Browse our comprehensive range of habitats for rabbits, hamsters, guinea pigs, as well as tanks, filters, and aquatic supplies for fish and unique reptiles. Expert advice on setup, maintenance, and enrichment ensures a happy, healthy environment.
Small Animal Paradise
Create the perfect home for your small companions with our extensive selection of habitats, accessories, and enrichment items designed specifically for rabbits, hamsters, guinea pigs, and other small pets.
Rabbit Hutches
Multi-level outdoor and indoor hutches with secure runs and weather protection.
Hamster Cages
Spacious wire and glass habitats with tunnel systems and exercise wheels.
Guinea Pig Enclosures
Large C&C cage setups with hideouts and play areas for social guinea pigs.
Enrichment Items
Tunnels, bridges, hideouts, and chew toys for mental stimulation and dental health.
Aquatic Excellence
Transform your space with stunning aquariums and terrariums. Our aquatic specialists provide complete setup services and ongoing maintenance support for freshwater, saltwater, and reptile environments.
Fish Tanks
From nano tanks to custom installations, with LED lighting and filtration systems.
Filtration Systems
Advanced biological and mechanical filtration for crystal-clear, healthy water.
Reptile Terrariums
Climate-controlled environments with UVB lighting and heating systems.
Aquatic Plants
Live and artificial plants, driftwood, and substrate for natural aquascapes.
Expert Setup & Maintenance Services
Our certified aquatic and small animal specialists offer complete setup services, regular maintenance, and emergency support to ensure your pets thrive in their environments.
Professional Installation
Complete setup service including equipment installation, water conditioning, and environment optimization.
Regular Maintenance
Scheduled cleaning, water testing, filter changes, and health monitoring for optimal pet environments.
Emergency Support
24/7 consultation helpline for urgent habitat issues and emergency equipment replacement.
In-Store Pet Pharmacy & Health Supplements
Access convenient, on-site pickup for common pet medicines, flea treatments, and high-quality health supplements—such as probiotics, joint support, and calming chews—supporting proactive wellness and longevity for your pets.
Available Treatments & Supplements
- Flea & Tick Treatments
- Worming Medications
- Dog Probiotics
- Joint Support Supplements
- Calming Chews
- Pet Vitamins
- Skin & Coat Support
- Digestive Health
Prescription Pickup Service
Collect veterinary prescriptions with advance notice. We work directly with local vets to ensure seamless medication management for your pet's ongoing health needs.
Pet Adoption Events & Community
Join our regular pet adoption events and connect with local rescue organizations. We provide a supportive environment for finding your new family member and offer resources, starter kits, and ongoing care advice for adoptees.
Upcoming Adoption Events
Weekend Rescue Fair
Dogs, cats & small animals
Senior Pet Spotlight
Mature pets seeking homes
Special Needs Angels
Pets with special requirements
Supporting New Pet Families
Bringing home a rescue pet is one of life's most rewarding experiences. We're here to support you every step of the way with comprehensive resources, expert advice, and specially curated starter kits for new adoptive families.
New Pet Starter Kits
Complete essentials packages including food, toys, bedding, and care guides tailored to your new pet's needs and age.
30-Day Adoption Support
Free consultations, training resources, and product exchanges during the crucial first month with your new family member.
Rescue Partner Network
Direct connections with trusted local shelters, fostering networks, and breed-specific rescue organizations across Greater London.
Ready to Adopt?
Visit us during adoption events or contact our community coordinators to learn about pets currently seeking homes.
Get Adoption InfoOur Adoption Success Stories
Every month, we celebrate the successful matches between rescue pets and loving families. Here are just a few of the happy endings that start right here in our store.
Max & The Thompson Family
Senior rescue dog found his perfect retirement home with a patient family who adores his gentle nature.
Luna & Sarah
Shy rescue kitten blossomed into a confident companion with the right environment and lots of patience.
Charlie's Second Chance
Three-legged rabbit found a family who sees his spirit, not his disability, and loves his unique personality.
Expert Pet Care Advice & Training Support
Benefit from in-store pet care consultations, nutrition planning, and training tips. Our knowledgeable team helps with behavior challenges, wellness strategies, and tailored support for new and experienced pet parents.
Professional Consultation Services
Nutrition Planning
Personalized diet plans based on your pet's age, breed, health status, and lifestyle. Our certified pet nutritionist creates feeding schedules and recommends optimal food choices.
Behavior Consultation
Address behavioral challenges with positive training methods. From puppy socialization to adult behavior modification, our experts provide practical solutions.
Wellness Strategy
Comprehensive health and wellness planning including preventive care schedules, exercise recommendations, and environmental enrichment strategies.
Meet Our Expert Team
Sarah Mitchell - Certified Pet Nutritionist
10+ years experience, specializing in therapeutic diets
James Cooper - Animal Behaviorist
Positive reinforcement training and behavior modification
Emma Thompson - Small Animal Specialist
Expert in exotic pets, birds, and small mammal care
Book Your Free Consultation
Whether you're a first-time pet owner or facing specific challenges with your beloved companion, our expert team is here to help. Book a complimentary 30-minute consultation to discuss your pet's needs.
- • Personalized advice for your pet's specific needs
- • Evidence-based recommendations
- • Follow-up support and progress monitoring
- • Product recommendations with in-store discounts
What Our Customers Say
Read testimonials and reviews from happy customers, including stories of pets thriving with our products and personal staff recommendations. Consistent high ratings and community trust reinforce our local reputation.
Margaret Williams
"The team at Paws & Claws helped me transition my elderly cat Whiskers to a specialized diet for his kidney condition. Sarah's nutrition advice was spot-on, and Whiskers is thriving six months later. Truly exceptional service!"
Verified Purchase - Senior Cat Nutrition
David Chen
"As a first-time dog owner, I was overwhelmed until I found this place. James helped with training techniques for my energetic Border Collie, and the puzzle toys they recommended have been a game-changer for keeping him mentally stimulated."
Verified Purchase - Training Support & Enrichment Toys
Sophie Anderson
"The adoption support here is incredible. When we adopted Luna through one of their weekend events, they provided everything we needed plus ongoing advice. Luna has settled in perfectly, and we couldn't be happier!"
Verified Purchase - Adoption Support Package
Michael Roberts
"The custom aquarium setup service exceeded my expectations. Emma guided me through every step, from choosing the right fish to maintaining water quality. My home office aquarium is now the perfect stress-reliever during work."
Verified Purchase - Custom Aquarium Installation
Rachel Thompson
"I love their commitment to sustainable products. Finding eco-friendly options for my rabbit's bedding and toys means I can care for Benny while being environmentally responsible. Great selection and knowledgeable staff!"
Verified Purchase - Sustainable Pet Supplies
James Mitchell
"The dog washing station is fantastic! Professional equipment, premium shampoos, and no mess at home. My Golden Retriever Max actually enjoys his bath time now, and the staff always provides helpful grooming tips."
Verified Purchase - Self-Service Dog Washing
Trusted by London Pet Families
Our reputation in Mayfair and across Greater London is built on genuine care, expert knowledge, and consistent results for pets and their families.
Meet the Team
Get to know our passionate, experienced team of animal lovers, nutrition experts, and care specialists committed to your pets' well-being. Learn about our mission, certifications, and community partnerships in Greater London.
Sarah Mitchell
Certified Pet Nutritionist
With over 10 years of experience in animal nutrition, Sarah specializes in therapeutic diets and has helped hundreds of pets overcome health challenges through proper nutrition. She holds certifications from the Pet Nutrition Institute and regularly attends veterinary conferences.
• Certified Animal Nutritionist (CAN)
• Therapeutic Diet Specialist
• 500+ Successful Diet Transitions
James Cooper
Animal Behaviorist & Trainer
James brings 8 years of professional dog training experience and specializes in positive reinforcement techniques. He's particularly skilled at helping anxious pets and has developed behavioral programs adopted by rescue organizations across London.
• Certified Dog Trainer (CCPDT)
• Behavioral Modification Expert
• Rescue Organization Partner
Emma Thompson
Small Animal & Aquatic Specialist
Emma's expertise encompasses exotic pets, small mammals, birds, and aquatic life. With a background in veterinary technology and marine biology, she creates optimal environments for species from hamsters to tropical fish, ensuring every pet thrives.
• Veterinary Technician License
• Marine Biology Degree
• Exotic Pet Care Certified
Alex Murphy
Store Manager & Community Coordinator
Alex oversees daily operations and coordinates our adoption events and community partnerships. With 12 years in pet retail and a passion for animal welfare, Alex ensures every customer receives personalized service and every pet finds what they need.
• Pet Industry Professional (PIP)
• Adoption Event Coordinator
• Customer Service Excellence
Lucy Harrison
Senior Sales Associate
Lucy's infectious enthusiasm and product knowledge make her a customer favorite. She specializes in matching pets with the perfect toys and accessories, and her recommendations consistently delight both pets and their owners across London.
• Pet Product Specialist
• Customer Favorite Team Member
• 5+ Years Product Expertise
Tom Baker
Grooming & Wellness Assistant
Tom manages our self-service washing stations and provides grooming guidance to customers. His gentle approach with nervous pets and expertise in coat care has made him an invaluable resource for London pet owners seeking professional grooming advice.
• Professional Grooming Training
• Sensitive Pet Handling Expert
• Coat Care Specialist
Our Mission & Values
At Paws & Claws Emporium, we believe every pet deserves the best care, nutrition, and love. Our mission is to support pet families across Greater London with expert advice, premium products, and a welcoming community where both pets and people feel at home.
Expert Knowledge
Continuous education and certification ensure we provide the most current, evidence-based pet care advice.
Community First
Supporting local rescue organizations and promoting responsible pet ownership throughout London.
Sustainable Practices
Committed to eco-friendly products and practices that protect the environment for future generations.
Personalized Care
Every pet is unique, and our individualized approach ensures tailored solutions for each family.
Community Partnerships
Proud partners of Battersea Dogs & Cats Home, RSPCA London, and local veterinary practices across Mayfair and Greater London.
Contact & Visit Us
Ready to visit or need more information? Find our Mayfair location, store hours, contact details, and a convenient online enquiry form. Reach out to book services, reserve products, or get personalized advice for your pets.
Visit Our Mayfair Store
Store Address
147 Regent Street,
Mayfair, London W1B 5FS
United Kingdom
Opening Hours
Monday - Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 11:00 AM - 5:00 PM
Extended hours during adoption events
Phone
+44 20 7946 0958Getting Here
Tube: Oxford Circus (Central, Northern, Elizabeth lines) - 3 min walk
Bus: Routes 3, 6, 12, 13, 15, 23, 88, 94, 139, 159 - Oxford Street
Parking: NCP Oxford Street or Cavendish Square car parks
Accessible: Step-free access and wide aisles for wheelchair users
Get In Touch
Quick Service Booking
Dog Washing Station
Book 30-minute slots
Pet Consultation
Free 30-minute sessions
Habitat Setup
Professional installation